SOCIAL MEDIA MANAGEMENT
If your small business isn’t on social media, you could be missing out in a number of ways including new customers, increased brand awareness and increased engagement with your customers and competitors alike.
Social media can also be a highly cost-effective way of reaching your customers in a personalized way.
While social media is an important investment not every platform is a good fit for every business. We keep up to date with social media developments and so know what platforms might work for you.
Let us help you maximise the potential of your business, and discover what is being said about you online.
DID YOU KNOW...?
- The typical user spends 2 hrs 25 mins on social media each day (that's roughly one full waking day a week!)
- Over 98% use at least four social media channels a day
- 79% expect a response within a day of reaching out over social media (over 50% expect a respose within 30 mins!)
- Over 50% of Internet users regularly communicate with businesses on social media
- Over 21% of consumers prefer to message a business on social media rather that via telephone
- After following a brand on social media, 91% visit the brand’s website or app, 89% will buy from the brand, and 85% will recommend the brand to a family or friend.
- Over 44% turn to social media when searching for products or services they are considering buying